How Can We Help?
Find answers to common questions about our home care services and caregiver program.
Most Popular Questions
Am I eligible for this program?
Eligibility depends on factors like your health needs and financial situation. To find out if you're eligible, you can visit Pennsylvania's Medicaid assistance office or contact our helpline.
Who can I hire as a caregiver?
You can hire a family member, friend, or professional caregiver through our program. The important thing is they must meet certain qualifications and be approved by your MCO.
What services are covered?
Our program covers a wide range of services including personal care, meal preparation, and medical appointments. For a complete list, consult your MCO or visit your local DHS office.
Caregiver Requirements & Approval
Ready to become an approved caregiver? Here's what you'll need to get started with our program.
Approval Timeline
The process usually takes 1-3 weeks
Common Caregiver Questions
Do you provide training?
Yes! We provide comprehensive training for all new caregivers, plus continued education throughout your career.
Where do I apply?
Simply visit our Apply page and fill out the application. We'll contact you to see if you qualify!
Can I care for a family member?
Yes, you can be hired to care for a family member or friend, as long as you meet the qualifications and get approved.
Questions About Receiving Care
Everything you need to know about getting started with home care services.
?What happens during the initial assessment?
An initial assessment will be conducted by the office of the IEB to evaluate your home care needs and determine the appropriate level of care.
?Can family members become my caregiver?
Yes, family members can become approved caregivers through our program. However, in most cases, neither a spouse nor an individual with power of attorney is eligible to participate.
?How often is my care plan reviewed?
Periodic reassessments are conducted to adapt your care plan as your needs change, ensuring you always receive the appropriate level of care.
Still Have Questions?
Our team is here to help. Contact us today and we'll be happy to answer any questions about our services.
For medical emergencies, please call 911 immediately.